Last updated: October 23, 2026
Your privacy matters to us. This policy applies to everyone who visits this website or uses the Social Fox platform, whether as talent, as a company or as a visitor.
Who we are
Social Fox Talent and Bookings (“Social Fox”, “we”, “us”) runs this website and the Social Fox platform, which connects event talent — brand ambassadors, models, photographers, hospitality staff and similar professionals — with the companies that book them. This policy explains what personal information we collect, how we use it, who can see it and the choices you have.
Information we collect
Information you give us. When you create an account we collect your name, email address, password (stored only as a secure hash), phone number, city, state and ZIP code. Talent also give us a date of birth and a profile photo; companies give us a business name. As you use the platform you may add more, such as:
- profile details — an introduction, professions, photos, a résumé, physical statistics used for casting (for example height or dress size), certifications and social links;
- company details — logo, cover image, gallery, website, industry and description;
- job postings, applications, cover notes, messages, offers and the reviews you leave;
- post-event reports — photos, PDFs, receipts, expense amounts and activity results you submit as proof of work;
- training course progress and quiz results.
Information collected automatically. We use cookies that keep you signed in and protect your account (see “Cookies” below), and our servers record technical information such as IP address, browser type and request times for security and troubleshooting.
Payments. If a company buys a Premium membership, payment is handled by Stripe. We never see or store card numbers; we keep only the subscription status and billing period.
How we use your information
- to create and secure your account, including verifying your email address;
- to review new accounts before they are approved, and to keep the platform safe from fraud and misuse;
- to match talent with nearby jobs based on location and profession, and to show companies talent near their events;
- to run hiring on the platform — applications, messages, offers, hiring, post-event reports and reviews;
- to send you service emails and notifications, and — where you have agreed — job alerts, text messages and occasional announcements;
- to provide support, improve the platform and meet our legal obligations.
What other users can see
Talent profiles are shown to companies that could book you: your name, photos, professions, location (city and state), introduction, statistics, résumé, certifications, completed training and the reviews companies have left you. Companies see your age, never your date of birth. Your email address and phone number are shared only when a company asks to contact you, and every such request is recorded.
Company profiles and job postings are shown to talent, together with the ratings and reviews talent have left after working for that company. Reviews show the reviewer's first name and last initial.
Post-event reports are private while in draft. Once submitted they are visible only to the company that hired you and to Social Fox administrators.
Our administrators can see account and profile information to review accounts, provide support and enforce our Terms & Conditions.
Service providers we share information with
We do not sell your personal information. We share it only with providers that help us run the platform, under agreements that limit their use of it:
- hosting and database providers that run our servers;
- Bunny.net, which stores and delivers uploaded photos and files;
- our email delivery provider, which sends account and notification emails;
- Google, which suggests addresses as you type into a location field (only the text you type is sent);
- Stripe, which processes membership payments.
We may also disclose information when required by law, to protect the rights and safety of our users or the public, or as part of a merger or sale of our business.
Emails and text messages
We send emails you need to use the platform — sign-in codes, password resets and account decisions — and notifications about your activity, such as new applications, messages, offers and job matches. You can switch each kind of activity email on or off in your notification settings; everything still appears in your in-app notifications.
Announcements from our team can be stopped with the unsubscribe link in any of those emails or in your settings. If you agreed to text messages at sign-up, Social Fox and Charmed Promotions may text you job alerts, booking confirmations and event reminders; message frequency varies, message and data rates may apply, and you can reply STOP to opt out or HELP for assistance.
Cookies
We use only the cookies the platform needs to work: cookies that keep you signed in and cookies that protect your account against cross-site request forgery. We do not use advertising or third-party tracking cookies. Blocking cookies will prevent you from signing in.
Keeping and deleting your information
We keep your information while your account is open. You can delete your account at any time from your account settings. When you do, your profile is removed from the platform, your sessions end and any offers still awaiting an answer are withdrawn.
We may keep limited records after deletion where we need them — for example the history of completed jobs and submitted event reports a company relies on, records of payments, or information we must keep to meet legal obligations or resolve disputes.
Security
Passwords are stored as one-way hashes, sign-in uses secure, HTTP-only cookies, uploaded files are stored under unguessable names, and private files such as post-event receipts are only served to the people allowed to see them. No system is perfectly secure, so please use a strong password and tell us right away if you suspect unauthorised access to your account.
Age requirement
The platform is for adults. You must be at least 18 years old to create an account, and we do not knowingly collect information from anyone younger.
Your choices and rights
You can view and update most of your information in your profile, change your email preferences in your notification settings and delete your account in your account settings. Depending on where you live, you may also have the right to request a copy of your information, ask us to correct or delete it, or object to certain uses. To make a request, email us at support@getsocialfox.com; we will verify your identity before acting on it.
Changes to this policy
We may update this policy as the platform changes. We will post the new version here with a new “Last updated” date and, for significant changes, let you know by email or in the app.
Contact us
Questions about this policy or your information? Email support@getsocialfox.com or call 239.308.8883.